Refund policy

Last Updated: 09-02-2026

At Studio Nexify, all products are manufactured on demand using 3D printing technology. Due to the customized and made-to-order nature of our products, we do not offer refunds or returns under any circumstances except as explicitly stated below.

No Refund Policy

  • All sales are final.

  • We do not accept returns for:

    • Change of mind

    • Incorrect product selection by the customer

    • Minor visual variations inherent to 3D printing

    • Color, texture, or finish differences

    • Delays caused by courier partners

    • Wear and tear after delivery

Replacement for Damaged or Defective Products

Replacement will be provided only if:

  • The product is physically damaged during transit or

  • The product received is manufacturing-defective

Conditions for Replacement

  • You must contact us within 48 hours of delivery

  • You must provide:

    • Clear photos/videos of the damaged product

    • Photos of the original packaging

    • Order ID and registered email ID

  • Failure to provide proof within the timeframe will result in replacement denial

Resolution

  • Upon verification, a replacement product will be dispatched

  • No refunds will be issued in any case

  • Replacement delivery timelines are subject to production and logistics availability

Studio Nexify reserves the sole right to determine whether a product qualifies for replacement.